Supporting Serco's global growth plans with Dynamics 365
Cloud technology
What we recognised at that time was that the tool that we were using to support our sales environment, Salesforce, had actually been adjusted and evolved over time. It no longer met the needs of either our IT strategy moving forward, but also the needs of the users.
Katy Bassett
Sales Operations & Enablement Director for the UK & Europe
The first, and the most important, is absolutely the people. The thing that I think we’ve been most impressed by is the consistency and the quality of those individuals. The second thing and third thing, which are linked for us, is that we did this project to time and budget and we did this between 12 and 13 weeks, which for an organisation of the scale and size of Serco is quite incredible.
Katy Bassett
Sales Operations & Enablement Director for the UK & Europe
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