Element Six reduces CRM costs to reinvest in improving customer service

I had worked with ANS before and knew they could work to our tight timescales. I liked their fixed price approach; they tell you what they are going to do and they deliver it. We compared a time and materials quote from an alternative supplier with the fixed-price quote from ANS. By choosing to work with ANS, we saved £19,000 on the implementation cost alone.

Element Six

I can see what activities people are logging in, and even see where managers are using the system for reporting or following updates. With Saleforce.com, we had too many systems that weren’t integrated. With Dynamics 365, people just launch email and they have CRM right there.

Paul Williams

Head of Group IM

Element Six